Frequently Asked Questions
Yes, free Wi-Fi is available throughout the centre. Simply connect to MonksCrossShoppingFreeWifi and log in for unlimited access.
Dog policies vary between stores, so please check directly with each brand before visiting. You can find contact details for all stores here.
All current vacancies are listed on our Jobs page. We also recommend checking directly with brands to hear about the latest opportunities.
You can view our current opening hours here. Please note that individual store hours may vary, so we recommend checking with stores directly before visiting.
We do not provide powered mobility scooters, but manual wheelchairs are available free of charge at the Information Centre. You will need proof of identity to borrow one.
Yes, cycle stands are available outside the front of the Information Centre.
Yes, we have reserved disabled parking spaces located throughout the car park, close to the shops for easy access. Lifts are available in multi-level stores, and accessible toilets can be found in the Information Centre.
We not currently have any electric vehicle charging points at Monks Cross. Please see our website and social pages for more updates when we have them regarding electric vehicle charging points.
Parking is free for up to four hours. If you need longer, simply visit the Information Centre and use the CLEAR PARK / DON’T 4 GET tablet at reception to enter your registration number. It’s quick, easy, and free to extend your stay.
No, the play park is currently closed for the winter season. It will reopen towards the end of winter once the colder weather has passed.
