Centre Info

About Us

Conveniently located on the north eastern outskirts of York and home to many of your favourite high street fashion, household and outdoor names, Monks Cross is brimming with choice for a successful shopping trip. With easy access by road and the majority of stores arranged around a central FREE* car park, it’s easy to go from car to store and back again, making your shopping trip as care-free as possible. You’ll also find a choice of eateries, so no need to head off when you start feeling peckish – simply stop, relax and refuel before you tackle ’round two’! Happy shopping.

*PLEASE REMEMBER: If you plan to shop for longer than 4 hours whilst parking in the main car park, please pop in to our Information Centre and advise our security team of your registration number, as parking penalty charges will be issued for unauthorised overstay. This is to ensure that our on site parking spaces are kept for customer use only.
*Also please note that the TK Maxx & Evans Cycles parking area has a 3 hour limit. 


Surf the web whilst you shop at Monks Cross with our free Wi-Fi throughout the centre. Simply go to ‘MonksCrossShoppingFreeWifi’ and login for unlimited internet access!


Monks Cross Shopping Park was designed and built to exacting standards to meet the needs of our guests with disabilities. The services we provide aim to ensure that all guests are able to enjoy a great day out without any difficulty.


Customer toilet facilities are located inside the Information Centre, next to New Look. Please check Information Centre opening times here for access times.

Clothing Bank

You can now donate your clothing here at Monks Cross! ASTCO has a clothing bank located near Pizza Hunt in the overflow car park.

100% of all clothing donated is re-used or recycled, whether that’s to be re-worn by someone else, or made into something new! By donating, not only will provide much-needed fundraising for the NHS but also prevents clothing from going to landfill and contributing to the climate change problem

We have reserved disabled parking spaces which are all located throughout the car park and close to the malls to ensure easy store access. There are lifts within stores that have more than one level and disabled toilets located in the Information Centre. 

Also available for customer use are manual wheelchairs which are FREE and require only proof of identity to access.

All our centre team are have received extensive customer service training which includes Welcome Host Customer Service and Dementia Friendly qualifications.  Please call Monks Cross Shopping Park Helpcentre on 01904 296931 to speak to one of our hosts or call in to discuss your requirements.

*Please note one our play areas is temporarily closed.