We are teaming up with York charity Snappy again over the festive period. Shoppers are being asked to visit the Gift Giving Tree in Information Centre and collect a tag from the tree to donate a Christmas present.
Snappy is a registered charity working with children and young people of York with wide ranging disabilities, from learning difficulties to profound physical disabilities. The volunteers work to develop confidence, independence and social skills but mostly, to give the children and families the opportunity to enjoy new experience have fun and make friends.
Last year the presents donated by kind hearted shoppers made such a difference to the families SNAPPY works with and we are hope we can continue to make that difference this year too.
Store: MotherCare
Role: Customer Sales Advisor
Contract: 5 x 12 hours
Store: MotherCare
Role: Customer Sales Advisor
Contract: 3 x 13 hours
Store: MotherCare
Role: Customer Sales Advisor
Contract: 1 x 30 hours
Store: MotherCare
Role: Customer Sales Advisor
Contract: 1 x 24 hours
Ask in store for details.
Store: American Gold
Role: Sales Advisor
Contract: Part time
Ask in store for details.
Location: Debenhams York Monks Cross
Job title: Sales Adviser – York Monks Cross – 8 hrs
Hours: 8 hrs
Salary: £6.64 (under 21) – £8.21 per hour
Category: Sales Floor>Sales Adviser
Closing Date: As advertised on www.debenhams-careers.com
To view the job description and apply click here.
| Contract Type: | Permanent |
| Contract Hours: | Full Time |
| Posted: | 03/06/2019 |
| Closing Date: | 30/06/2019 |
Mothercare is the leading global retailer for parents and young children; you could be part of our brand putting customers at the heart of our business.
A fantastic opportunity has become available to join the team in our New York store as a Sales Floor Manager.
As Sales Floor Manager, you will be a role model, responsible for effectively leading a team to deliver amazing customer service; sales and conversion targets on the shop floor. You’ll combine your experience and commercial understanding to support the delivery of operational excellence and achieve store standards.
Our business is transforming and you could be part of this change. We offer a competitive salary and benefits, on the job training and an opportunity for career progression for the right person.
We need our Sales Floor Managers to have the following skillset:
- Previous supervisory experience
- Excellent customer service skills
- The ability to plan, prioritise and delegate workload
- Understanding of how to interpret financial information
- The ability to motivate others to deliver the best possible standards
- Excellent interpersonal and communication skills
- The ability to manage and resolve customer complaints
- Be a role model of high standards of personal presentation
So if the above sounds like you, then this could be the beginning of your new career!
Best Things
These are exciting times at the Mothercare Group – for our customers and for our people
Here at Mothercare between 600,000 and a million people walk through our doors every week in the UK. Our business interacts with over 85% of pregnant women in the UK per year – more than any other single company. As the country’s number one parenting retailer we have a responsibility to our customers.
Our products, from clothes through to toys and nursery furniture, are designed especially with our customers’ needs in mind. It’s through you as Sales Floor Manager, and your team, that they’ll learn how much Mothercare cares; for example, that we are one of the few companies to hand check all our clothes before they reach the store, that we use non scratch velcro on our premature baby ranges and that we use poppers containing no nickel to protect delicate skin. Our toys are designed to inspire growing minds to learn through play. And because we care, they are hand finished with non-toxic paints.
Mothercare cares. If you care, come and join us.
Contract Type: Permanent Contract
Hours: Part Time
Posted: 06/03/2019
Closing Date: 30/04/2019
As a Mothercare Specialist, it is you who will guide our customers through the world of parenting – in many cases for the very first time!
We are looking for a Specialist to join the team in our new York store on a full time (40 hour) contract.
You will be responsible for giving our customers an excellent experienceand maximising sales by, effectively selling products within the store and online that meet our customer needs.
You will become a specialist in up to six departments across the store and will use your expertise to train and coach the team to enable them to provide expert advice.You will also conduct expectant and new parent events and personal shops in a friendly and confident manner.
This is an exciting and varied role and we are looking for outgoing, confident and friendly people with a passion for retail to join us.
Our Mothercare specialists will need to have the following skills:
- Excellent customer service and communication skills, with the ability to listen and question
- A people person, able to build relationships with people quickly, both colleagues and customers.
- Experience in demonstrating products to customers
- Flexibility to support the business
- The ability to work within a team
- Able to work efficiently in a pressurised environment
- High standards of personal presentation
- Excellent retail standards and visual merchandising skills
- Excellent organisation skills
- A passion for learning and the ability to learn quickly
To enable you to be successful as a Mothercare specialist we will put you through an extensive training programme to give you the brilliant product knowledge and understanding of our products that’s needed to succeed in the role.
Previous experience in a nursery setting, in child development or previous experience working within a similar retailer or in a coaching role would be preferred.
The hourly rate for this specialist role starts at 8/ hour, increasing to 9.10/ hour after successful completion of the training blocks (after approx. 12 weeks).
Location: Debenhams York Monks Cross
Job title: Loss Prevention Assistant – York Monks Cross – 16 hrs
Hours: 16 hrs
Salary: £8.26 – £8.51 per hour
Category: Loss Prevention/Security>Loss Prevention Assistant
Closing Date: As advertised on www.debenhams-careers.com
To view the job description and apply click here.
| Contract Type: | Permanent |
| Contract Hours: | Part Time |
| Posted: | 04/03/2019 |
| Closing Date: | 12/04/2019 |
We currently have vacancies available for Customer Service Advisors in our new store opening in York.
Customer Service Advisor Part Time (8, 12, 16, 24 and 30 hour contracts available)
Applicants should be flexible as there may be a requirement for evening and weekend working and be able to support with overtime.
Please note the hourly rate for employees aged 18-20 is 6.70, and under 18 is 4.79
As a Customer Service Advisor, it is you who will guide our customers through the world of parenting – in many cases for the very first time!
You will be responsible for giving our customers the best impression and experience of Mothercare, and may be the first person they meet when they enter our store. We are looking for helpful, enthusiastic and knowledgeable people, who customers can trust to provide expert advice. We offer a competitive hourly rate, on the job training and an opportunity for career progression for the right person.
We need our Customer Service Advisors to have the following skills:
- A passion for customer service
- Excellent verbal communication skills
- An open, enthusiastic and positive approach
- The ability to work within a team
- Flexibility to support the business
- The ability to build rapport with customers quickly
- Good questioning and listening skills
- Confidence to advise and demonstrate to customers the features, actions and benefits of our products
- Able to work efficiently in a pressurised environment
- High standards of personal presentation
- Excellent retail standards and visual merchandising skills
So if the above sounds like you, then this could be the beginning of a new career
| Contract Type: | Permanent |
| Contract Hours: | Full Time |
| Posted: | 07/12/2018 |
| Closing Date: | 12/04/2019 |
Manage my team to deliver amazing customer service and achieve sale and conversation targets. Ensure operational excellence on the shop floor.
Key Accountabilities/Responsibilities
Customer
- Lead team to provide customer service including effective resolution of all queries and complaints to achieve the customer service targets
- Coach their team to tailor service to individual customer needs
- Drive store sales conversion on the shop floor and lead achievement of sales results
- Delivery of operational excellence to achieve store standards
- Drive and lead by example a service lead culture across the whole store
Commercial Focus
- Manage their team to deliver the commercial targets and work with Store Manager to convert plans into sales
- Deliver clear communication to ensure tasks are completed effectively
- Understand and deliver requirements relating to legal and operational compliance
- Support management team to communicate and re-enforce business strategy
- Ensure that the store / department is set up for trade before and after business
- Ensure that all visual merchandising plans are correct and a plan is both in place and effectively implemented for seasonal changes
- Open and close the store in the absence of the Store / Deputy Store Manager
- Ensure the correct security of cash and risk insurance procedures are followed
- Manage the control of the sales floor whilst on duty
- Drive store targets and team’s performance through reward and recognition
People
- Ensure that Customer Service Advisors understand their role and responsibilities; providing coaching and in-store training to develop positive behaviours, skills and specialism
- Role model positive behaviours to help build a cohesive team
- Conduct -1-2-1s to ensure regular and ongoing dialogue
- Setting stretch targets for my team cascaded from overall targets
- Support the delivery of effective induction and development programs for all colleagues
- Act on colleague feedback working closely with the leadership team
Additional tasks as required to maintain great levels of customers service, operating standards and compliance across the store.
We’re looking for a team leader to join our Superdrug store. For more details or to apply, pop in store or go to their website: http://superdrug.com/