Privacy

Monks Cross and your personal data

This is the Monks Cross Privacy Statement. It sets out how we deal with your personal data. If you have any queries about this statement, please contact us on 01904 623374

“Personal Data” is any data that identifies you. The Personal Data which you supply to us you agree will be true. We will deal with your Personal Data in compliance with the current UK data protection legislation. Please note this applies only to Monks Cross not to other companies’ or organisations’ websites to which we may link.

Personal Data will be collected, processed and used by Monks Cross for the purposes of providing Monks Cross service to you and the other purposes mentioned below. Personal Data may also be processed and used by such other organisations on our behalf for the purpose of providing the best possible Monks Cross service to you. The use of information will remain under the control of Monks Cross at all times. Monks Cross do not sell or share your data with any third parties outside of The Galleries.

Monks Cross collect data so that it can offer the best possible services and offers to you.

We only send post, email and text messages to you about news services that we consider may be of interest to you only if you have given us permission to do so. If you have agreed to be contacted by telephone / mobile then calls may be monitored and may be recorded for quality and training purposes. We may collect Personal Data about your usage of Monks Cross service in order to provide a service to meet your needs. However, the data will only be disclosed on an anonymous and aggregated basis not in a way in which you will be identified.

Monks Cross’s privacy protection practices help us to maintain accurate, timely, complete and relevant Data for our business purposes.

Cookies

We may use cookies and similar technologies to collect non-personally identifiable information from you and to customise your use of the Site.
A cookie is a small data file that web sites write to your device when you visit them. Cookies allow us to recognise a specific device in order to personalise and optimise your experience.
A cookie file can contain various types of information, including a user ID that the site uses to track the pages you have visited.
Monks Cross uses of cookies generally fall into four categories:

Strictly Necessary:
These cookies are necessary for the operation of our website. They do not store any personally identifiable information. You can set your browser to block or alert you about these cookies, but our website may not work properly without these cookies.
Analytical /Performance-Related:
These cookies collect information in an anonymous manner about how visitors use our website and how our website performs. These cookies allow us to recognize and count the number of visitors and their journey around the site. They also help us understand which pages are the most popular and where visitors spend most of their time which enable us to create content relevant to our audience.
Functional:
These cookies enable the website to provide enhanced functionality and personalisation, such as remembering choices you make or information you provide, your regional location, your login information, or the pages you have viewed. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Advertising and Targeting:
These cookies record your visit to our website, the pages you have visited and the links you have followed. They allow Monks Cross and our advertisers to deliver advertisements that are relevant to you and your interests. They may be used by us and our advertisers to build a profile of your interests and show you relevant advertisements on other sites. These cookies may track whether you clicked on an advertisement in order to limit the number of times you see a particular advertisement and help us understand the efficacy of our advertising campaigns. They do not directly store personal information, but uniquely identify your browser and device. If you do not allow these cookies, you will experience less targeted advertising.
Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent or you can clear cookies from your browser from time to time. (Note: you may need to consult the help area of your browser application for instructions.) If you choose to disable cookies or refuse to accept a cookie, you may not be able to utilize all features of the Site.
At times, some of our advertisers and their ad service providers set cookies when you click their advertising banners. While we use cookies in other parts of the Site (as discussed above), cookies received with banner ads are collected by those advertisers and their ad service providers. The advertiser’s privacy policy and/or that of its service provider will govern the use of this information and Monks Cross is not responsible for the privacy practices of such advertiser or ad service provider.
Our website may also contain cookies that allow you to connect with social media networks such as Instagram and YouTube.

By continuing to browse our site, you are agreeing to our use of cookies.

Cookies, Provider and Purpose
_ga
https://monkscrossshopping.com/
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_ga
https://monkscrossshopping.com
Used by Google Analytics to moderate request rate.
_gid
https://monkscrossshopping.com
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
vuid
https://monkscrossshopping.com
Collects data on the user’s visits to the website, such as which pages have been read.
collect
google-analytics.com
Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

General

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you upon receipt of a written request, we are entitled to charge a maximum fee of £10 to meet our costs in providing you with the details we hold about you. If you are concerned that any of the information we hold on you is incorrect please contact us using the details below.

Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

In compliance with the law monkscrossshopping.com may be obligated to disclose Data about you to a law enforcement agency or by a court order or under the discovery process in litigation.

How can I get my name removed from Monkscrossshopping.com mailing list?

If you want to be removed from our mailing list, please send an email to a.sanderson@monkscrossshopping.co.uk with the word ‘remove’ in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request.

Each electronic mailing we send you will contain details of how you can un-subscribe. The consequences of deregistration are that your account details will be placed in a suppression file and you will not receive any further email communications from Monks Cross.

How do I change any details stored by Monks Cross?

To change any of your registered details held by Monks Cross, please e-mail a.sanderson@monkscrossshopping.co.uk

Contact Us

If you have any comments or queries in connection with our privacy policy, please telephone 01904 623374 or write to Centre Management Office, Information Centre, Monks Cross Shopping, Monks Cross Drive, Huntington, York YO32 9GX

Changes to this Privacy Statement

Monks Cross will occasionally update this Privacy Statement. When we do, we will also revise the “last updated” date at the top and bottom of the Privacy Statement. Monks Cross will obtain your opt-in consent for any updates to this Privacy Statement that materially expand the sharing or use of your personal information in ways not disclosed in this Privacy Statement at the time of collection.

Last updated: 17/4/18